- คำถามที่พบบ่อย
- Digital Products (Keys)
- Buying Process
- I am having SMS verification issues
I am having SMS verification issues
If you are experiencing issues with SMS verification, please consider the following suggestions:
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Retry after 24 hours. It's possible that the verification link expired. Wait for at least 24 hours before attempting the verification process again to ensure that the link is valid.
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Disable Incognito Mode. When attempting the verification process, make sure that you have disabled any browser's Incognito mode or private browsing mode. Some verification systems may not function correctly in these modes.
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Disable Software. Temporarily disable any software that might interfere with the SMS verification process, such as VPNs, ad blockers, or other browser extensions. These tools can sometimes block or disrupt the delivery of SMS messages.
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Restart Mobile Device. Restarting your mobile device can help refresh the network connectivity and resolve any temporary issues that may be causing problems with the SMS verification process. Try restarting your device before attempting the verification again.
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Install a Mobile Authentication App. In order to avoid SMS verification issues in the future, you might want to consider using a mobile authentication app. These apps generate one-time passwords or codes that can be used for verification purposes. They provide an alternative method to SMS verification and can be more reliable in certain situations.
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