- Nejčastější dotazy
- Digital Products (Keys)
- Payment
- Can I get a refund after displaying my key?
Can I get a refund after displaying my key?
Once a key has been displayed or revealed, it is generally not possible to obtain a refund. The reason for this is that once the key has been revealed, it is considered used or activated and the product is considered to have been delivered.
However, if you no longer need or want the key, you may have the option to give it to a friend or sell it to someone else. This way, you can still find a use for the key.
Byl tento článek užitečný?
Máte další otázky?
Související témata
Errors during payment
Can I get my digital key refunded?
Eneba Wallet
What are the available paying methods on ENEBA?
Trustly
PayPal
Credit or debit card
What should I do if my transaction has failed?
We cannot connect to payment provider
Payment held by provider
Payment could not be processed
Payment has been declined
Product could not be delivered
My PayPal payment was not completed. What can I do?
I bought a product with the wrong region/platform