- Nejčastější dotazy
- Digital Products (Keys)
- Payment
- We cannot connect to payment provider
We cannot connect to payment provider
If you're getting this message it means that our system was not able to communicate with the system of the payment provider you've selected. This is not a problem from your side, so feel free to try again.
If you see this message several times, it's possible that the payment provider you're trying to use is currently unavailable or down for maintenance. In this case, we would recommend that you try again at a later time or choose a different payment method.
Byl tento článek užitečný?
Máte další otázky?
Související témata
Errors during payment
Can I get my digital key refunded?
Eneba Wallet
What are the available paying methods on ENEBA?
Trustly
PayPal
Credit or debit card
What should I do if my transaction has failed?
Payment held by provider
Payment could not be processed
Payment has been declined
Product could not be delivered
My PayPal payment was not completed. What can I do?
Can I get a refund after displaying my key?
I bought a product with the wrong region/platform