- よくあるご質問
- Digital Products (Keys)
- Product Delivery
- I don't want to play the game anymore
I don't want to play the game anymore
In cases when a product key is already displayed, we are unfortunately unable to offer a refund. A product key can only be returned to receive a refund in two cases:
-
Before the product code is viewed.
-
If there's an issue with the product code itself (it is either invalid or previously used).
Keep in mind that we are a digital key marketplace, not a platform, and the seller of your product is not a direct publisher of the key, thus, they do not have any technical means to revoke or deactivate your key.
この記事は役に立ちましたか?
まだ質問がありますか?
関連トピック
Can I get a refund on Steam for a game bought on Eneba?
Having technical issues with the product?
Can I return the product that I purchased and receive a refund?
Redeemed a key on Steam, but the game disappeared from my library
When I try to activate my product key I receive an error, what should I do?
Where can I see if my product can be activated in my country?
Where can I find the product key that I purchased?
Can't see my purchased key
How to make a screenshot?
Money was charged but no key received
I purchased an Xbox subscription, but the time I received is not what I expected
I purchased a PSN subscription, but the time I received is not what I expected