Since the products you can find in our marketplace come in the form of a digital key and their acquisition method on Steam is interpreted as retail, you won't be able to apply for a refund on their platform.
- よくあるご質問
- Digital Products (Keys)
- Product Delivery
- Can I get a refund on Steam for a game bought on Eneba?
Can I get a refund on Steam for a game bought on Eneba?
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