I don't have access to my 2FA anymore, how can I remove it?
To remove your 2FA (Two-Factor Authentication) on Eneba, follow these steps:
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Contact Support. Create a support ticket.
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Provide Information. In your support ticket, make sure to include:
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Details from Your Eneba Account. Include your name, address, phone number, and any other relevant details.
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Payment Confirmation Screenshot. Attach a screenshot of the payment confirmation from your bank's application or webpage for one of the orders you made on Eneba before.
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Wait for Assistance. Once you have submitted the support ticket with the required information, you will need to wait for a response from the support team. They will review your request and take the necessary steps to remove the 2FA from your account.
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