- FAQ
- Digital Products (Keys)
- Select the error you are getting on the platform
- An error has occurred during the transaction
An error has occurred during the transaction
This error means that the servers of Xbox are going through some technical issues.
Please check the Xbox Status page. If servers appear as limited or major outage, you won't be able to redeem your key until Microsoft fixes it.
Please wait and try to redeem it again later.
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Unable to redeem a 25-character digital code on Xbox
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